Refund Policy outlining our company's commitment to our clients.
At Reclaimed Pathways Coaching & Wellness Inc., we are committed to providing a supportive and respectful experience for every client. Due to the nature of coaching services, the following refund policy applies:
1. No Refunds for Completed Sessions
All coaching sessions are non-refundable once they have been completed.
2. Cancellations and Rescheduling
Clients are required to provide at least 48 hours’ notice to cancel or reschedule a session.
Sessions cancelled with less than 48 hours’ notice may be charged in full
Missed appointments (no-shows) are non-refundable.
3. Prepaid Sessions and Packages
If sessions are purchased in advance:
Unused sessions may be rescheduled with proper notice
Refunds for unused sessions are not guaranteed and may be considered on a case-by-case basis.
4. Exceptional Circumstances
We understand that unexpected situations can arise. Requests for refunds due to exceptional circumstances may be reviewed at our discretion.
5. Late Arrivals
If you arrive late to a session, the session will still end at the scheduled time and the full fee will apply.
6. Service Commitment
Coaching is a collaborative process, and results depend on individual participation. As such, refunds are not provided based on outcomes.
7. Contact
For any questions regarding this policy, please contact:
info@reclaimedpathwayscoaching.com