Refund Policy outlining our company's commitment to our clients.
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At Reclaimed Pathways Coaching & Wellness Inc., we are committed to providing a supportive and respectful experience for every client. Due to the nature of coaching services, the following refund policy applies:
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1. No Refunds for Completed Sessions
All coaching sessions are non-refundable once they have been completed.
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2. Cancellations and Rescheduling
Clients are required to provide at least 48 hours’ notice to cancel or reschedule a session.
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Sessions cancelled with less than 48 hours’ notice may be charged in full
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Missed appointments (no-shows) are non-refundable.
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3. Prepaid Sessions and Packages
If sessions are purchased in advance:
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Unused sessions may be rescheduled with proper notice
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Refunds for unused sessions are not guaranteed and may be considered on a case-by-case basis.
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4. Exceptional Circumstances
We understand that unexpected situations can arise. Requests for refunds due to exceptional circumstances may be reviewed at our discretion.
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5. Late Arrivals
If you arrive late to a session, the session will still end at the scheduled time and the full fee will apply.
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6. Service Commitment
Coaching is a collaborative process, and results depend on individual participation. As such, refunds are not provided based on outcomes.
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7. Contact
For any questions regarding this policy, please contact:
info@reclaimedpathwayscoaching.com